Metabolic Elite LLC | https://www.metabolicelite.co
Last Updated: March 23, 2026
Metabolic Elite LLC (“Metabolic Elite,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use our website at https://www.metabolicelite.co (the “Site”), purchase products, download digital content, enroll in educational offerings, create or use an account, apply for wholesale or affiliate access, subscribe to emails, submit a contact form, post a review, or otherwise interact with us online.
1. Scope of This Policy
This Privacy Policy applies to personal information collected through the Site and related online interactions with Metabolic Elite. It does not apply to third-party websites, platforms, or services that we do not control, even if we link to them.
2. Personal Information We Collect
We may collect the following categories of personal information:
A. Information you provide directly to us
- Contact information, such as your name, email address, phone number, billing address, shipping address, and other information you choose to provide.
- Account information, such as your username, password, account preferences, and purchase history.
- Order and transaction information, such as items purchased, subscription selections, shipping details, return or refund details, and transaction records.
- Payment information. Payments are processed by third-party payment processors. We may receive limited transaction details, such as confirmation information, payment method type, or the last four digits of a payment card, but we do not intentionally store full payment card numbers unless specifically stated at checkout.
- Communications and marketing information, such as newsletter signup details, customer service messages, survey responses, and any information you include in forms, emails, or support requests.
- Wholesale application information, such as business name, business type, tax identification number, and related business contact information.
- Affiliate application information, such as payment email, website URL, promotional methods, and other program-related details.
- User-generated content, such as reviews, testimonials, or other content you choose to submit.
B. Information collected automatically
When you use the Site, we may automatically collect certain information, including:
- IP address, approximate location derived from IP address, browser type, operating system, device type, language settings, and unique identifiers.
- Pages viewed, products viewed, links clicked, referral URLs, timestamps, cart activity, and other Site usage information.
- Cookie data, local storage data, advertising identifiers, analytics data, and similar information collected through cookies, pixels, tags, and related technologies.
C. Information we receive from third parties
We may receive personal information from:
- Payment processors, shipping and fulfillment providers, and ecommerce service providers.
- Analytics, advertising, and marketing partners.
- Affiliate, referral, or wholesale program tools.
- Social media platforms or other third parties when you interact with us through those services.
3. How We Use Personal Information
We may use personal information to:
- Operate, maintain, and improve the Site and our products, services, and educational content.
- Create, administer, and secure customer, wholesale, and affiliate accounts.
- Process orders, subscriptions, payments, shipping, returns, refunds, exchanges, and digital deliveries.
- Respond to questions, provide customer support, and communicate with you about orders, accounts, or inquiries.
- Send newsletters, promotions, and other marketing communications, subject to your preferences and applicable law.
- Personalize content, analyze Site usage, understand customer interests, and improve user experience.
- Measure the performance of marketing campaigns and advertising.
- Detect, investigate, prevent, and address fraud, abuse, unauthorized access, security incidents, and other misuse.
- Comply with legal obligations, resolve disputes, enforce our policies, and protect our rights.
4. Cookies and Similar Technologies
We use cookies, pixels, local storage, tags, and similar technologies to operate the Site, remember preferences, keep shopping cart functions working, understand how visitors use the Site, improve performance, and measure advertising and marketing results.
These technologies may be used for:
- Essential Site functionality.
- Analytics and performance measurement.
- Marketing and advertising.
- Form tracking, campaign attribution, and user experience improvements.
Please review our Cookie Policy for additional information about the cookies and similar technologies used on the Site and how you can manage them. You can also change your browser settings to block or remove cookies, although some Site functions may not work properly if you do so.
5. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
- Service providers and vendors that help us operate the Site and business, including hosting, ecommerce, payment processing, shipping, fulfillment, fraud prevention, customer support, analytics, advertising, and email or marketing support providers.
- Professional advisors, such as attorneys, accountants, auditors, consultants, and insurers.
- Government authorities, regulators, courts, law enforcement, or other third parties when we believe disclosure is required or appropriate to comply with law, respond to lawful requests, protect safety, investigate wrongdoing, or protect our rights.
- A buyer, successor, or other relevant party in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
- Other parties when you direct us to share information or otherwise consent.
6. Sale, Sharing, and Targeted Advertising
We do not sell personal information for money. However, like many online businesses, we may use third-party analytics and advertising tools that collect information through cookies and similar technologies. Under certain U.S. privacy laws, that activity may be considered a “sale,” “sharing,” or use of personal information for targeted advertising.
Where required by applicable law, you may opt out of those activities by using any available cookie preferences tool on the Site, adjusting your browser settings, or contacting us using the information below.
7. Legal Bases for Processing (EEA, UK, and Switzerland)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal information when we have a valid legal basis to do so, including:
- To perform a contract with you or take steps at your request before entering into a contract.
- To comply with legal obligations.
- For our legitimate interests, where those interests are not overridden by your rights and freedoms.
- Based on your consent, where consent is required.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Maintain your account.
- Complete transactions and fulfill orders.
- Provide customer support.
- Keep appropriate business, tax, accounting, and legal records.
- Resolve disputes and enforce agreements.
- Comply with applicable law.
Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and our legitimate business needs.
9. Your Privacy Rights and Choices
Depending on where you live and subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to legal exceptions.
- Request a copy of certain personal information in a portable format.
- Opt out of the sale, sharing, or targeted advertising uses of personal information, where applicable.
- Withdraw consent where our processing is based on consent.
- Appeal a decision related to a privacy request, where required by applicable law.
To exercise a privacy right, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing your request. You may also designate an authorized agent to submit certain requests on your behalf where permitted by law.
We will not unlawfully discriminate against you for exercising your privacy rights.
10. Marketing Communications
You can opt out of promotional emails by clicking the unsubscribe link in the email or contacting us directly. Even if you opt out of marketing emails, we may still send you transactional or service-related messages, such as order confirmations, shipping updates, account notices, and responses to your requests.
11. Health-Related and Sensitive Information
The Site offers wellness, performance, nutrition, and educational content, but it is not intended to collect or store medical records or other highly sensitive health information through general website forms. Please do not submit medical records, diagnosis details, treatment information, or other sensitive health information through general forms, reviews, or public fields unless we specifically request it for a defined purpose.
Information submitted through general Site forms may not receive the same protections as information submitted through a dedicated healthcare or patient portal.
12. Children’s Privacy
The Site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children under 18 through the Site. If you believe a child has provided personal information to us, please contact us so we can review and delete the information as appropriate.
13. Security
We use reasonable administrative, technical, and physical safeguards designed to help protect personal information. However, no website, online service, or method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
14. International Data Transfers
Metabolic Elite is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. Those countries may not provide the same level of data protection as your home country.
15. Third-Party Links and Services
The Site may contain links to third-party websites, stores, social media platforms, publishers, or other services that are not controlled by us. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Site features, legal requirements, or data practices. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of the Site after an updated Privacy Policy is posted means the updated Policy will apply going forward.
17. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:
Metabolic Elite LLC
712 Neave Street
Cincinnati, OH 45204
United States
Email: info@metabolicelite.co
Phone: +1 (469) 482-0068
